
Welcome to Trezor: Start Here
Your journey to ultimate crypto security begins in 3 simple steps.
Congratulations on choosing Trezor, the original and most trusted hardware wallet. This guide will help you unbox your security and transform your Trezor device from a sleek piece of hardware into your personal vault for the cryptocurrency frontier.
At Trezor, we believe security should be simple, transparent, and accessible. Whether you're setting up a Trezor Model T with its touchscreen or the iconic Trezor Safe 3, the process is designed to be straightforward, putting you in full control from the very first minute.
Before you start, please ensure you purchase your Trezor only from our official Trezor Shop or an authorized reseller. Your security chain begins with a genuine device.
Your 3-Step Setup Journey
Step 1: Get Trezor Suite & Connect Your Device
This is your command center. Trezor Suite is our desktop and web application where you’ll manage your assets securely.
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Download Trezor Suite: Always get the latest version from suite.trezor.io. We recommend the desktop app for full feature access and enhanced privacy.
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Connect Your Trezor: Use the provided USB-C cable to connect your Trezor to your computer. For mobile setup, use a compatible OTG adapter.
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Follow the On-Screen Guide: Suite will detect your device and guide you. If your device is brand new, you'll proceed to "Create new wallet". If it's used or you're recovering, select "Recover wallet".
💡 Pro Tip: Bookmark suite.trezor.io and double-check the URL to avoid phishing sites. Trezor Suite will never ask for your recovery seed online.
Step 2: Set Up Your Device & Create Your Recovery Seed
This is the most critical step in your crypto security life. Pay close attention.
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Install Firmware: Suite will install or verify the latest firmware. This ensures your device has the most up-to-date security features.
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Create Your Recovery Seed (Backup): Your Trezor will generate a unique list of 12, 18, or 24 random words—your Recovery Seed. This is the master key to your entire wallet.
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Write it down by hand on the included backup cards.
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Never digitize it: no photos, cloud storage, or typing it on a computer.
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Store it in a secure, offline place, like a fireproof safe. Consider multiple hidden locations.
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Verify the Seed: Your Trezor will ask you to re-select words from the seed to confirm you’ve recorded it correctly. Do not skip this.
🛡️ The Golden Rule: Your recovery seed = your coins. Trezor never sees it. If you lose your device, this seed is your only way to recover your assets. Guard it with your life.
Step 3: Name Your Wallet & Set a PIN
Now, add personalized layers of physical security.
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Set a Strong PIN: Your PIN protects the device itself. Use at least 4 digits. The keypad randomizes on your Trezor screen to prevent snooping.
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Name Your Device: Give your Trezor a friendly name (e.g., "My Crypto Vault"). This helps if you use multiple devices with Suite.
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You're In! Once confirmed, you’ll land on the secure dashboard of Trezor Suite. Your hardware wallet is now active.
Next Steps: Explore the Possibilities
Your vault is built. Now, let’s fill and manage it.
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Receive Crypto: In Trezor Suite, go to the desired account (e.g., Bitcoin), click "Receive," and verify the address on your Trezor screen. Always confirm addresses on the device to avoid malware attacks.
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Buy, Sell, or Exchange: Use the built-up "Buy" or "Exchange" features in Suite to acquire crypto directly to your secure wallet through our trusted partners.
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Explore Advanced Features:
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Hidden Wallets: Use the "Passphrase" feature for a hidden wallet, adding a 25th word known only to you.
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Staking: Stake ETH or other supported assets directly from your secure Trezor.
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Connect to Web3: Use your Trezor with decentralized applications (like Uniswap or Aave) via the "Trezor Suite Explorer" feature.
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Your Security, Reinforced
This setup process embodies our core security principles:
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Offline Cold Storage: Your private keys are generated and stored offline, never touching your internet-connected computer.
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Transparent Verification: Every critical action (PIN entry, receiving address) is confirmed on your device's screen, shielding you from compromised computers.
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Open-Source Integrity: Our software and firmware are open for community audit, ensuring there are no backdoors.
You’re not just setting up a wallet; you’re establishing a sovereign foundation for your digital assets.
Download Trezor Suite Now & Begin
Frequently Asked Questions (FAQs)
1. I lost my recovery seed. What can I do?
Unfortunately, without your recovery seed, no one can recover your funds if your Trezor is lost or damaged. The seed is the only backup. This is the decentralized nature of true self-custody. If your device is still functional, immediately transfer your funds to a new wallet with a newly generated, properly backed-up seed.
2. Can I use my Trezor with MetaMask or other third-party wallets?
Yes, securely. You can connect your Trezor to MetaMask as a hardware wallet. This allows you to confirm Ethereum and EVM-chain transactions on your Trezor device. Never enter your Trezor recovery seed into MetaMask or any other software wallet.
3. What happens if my Trezor is stolen or broken?
Your crypto is safe. Simply purchase a new Trezor (or any compatible hardware/software wallet), select "Recover wallet," and input your original 12, 18, or 24-word recovery seed in the exact order. Your entire wallet history will be restored. The device is just a secure access point; your seed is the key.
4. Is the Trezor Model T setup different from the Safe 3?
The core principles are identical. The main difference is the interface: the Model T uses its touchscreen to enter PINs and passphrases and confirm transactions, while the Safe 3 uses its two physical buttons. Trezor Suite will guide you through the specific prompts for your model.
5. Why do I need to buy from the official shop?
Third-party marketplaces pose a severe risk of supply chain attacks. A tampered device could come with a pre-generated seed, allowing a thief to steal your funds later. Our official shop and packaging are designed with anti-tamper seals to guarantee purity. Your security chain starts with a genuine device.
6. I'm stuck during setup. Where can I get help?
Our comprehensive Support Portal has detailed articles and troubleshooting guides. For direct assistance, contact our official support team only through the Suite app or our official website. Beware of impostors on social media; we will never ask for your seed or PIN.
Need Help?
Welcome to the secure side of crypto. You’ve taken the most important step.